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X-WR-CALNAME:ACinfotec
X-ORIGINAL-URL:https://www.acinfotec.com
X-WR-CALDESC:Events for ACinfotec
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TZID:Asia/Bangkok
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TZOFFSETFROM:+0700
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DTSTART:20250101T000000
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DTSTART;TZID=Asia/Bangkok:20261026T093000
DTEND;TZID=Asia/Bangkok:20261030T163000
DTSTAMP:20260813T094206
CREATED:20250910T042302Z
LAST-MODIFIED:20260721T032456Z
UID:18365-1793007000-1793377800@www.acinfotec.com
SUMMARY:PECB Certified ISO 20000:2018 Lead Implementer (Exam Included)
DESCRIPTION:This five-day intensive course enables the participants to develop the necessary expertise to support an organization in implementing and managing a Service Management System as specified in ISO/IEC 20000-1. Also\, the participant will gain a thorough understanding of in best practices for planning and implementing Service Management processes starting from the six fields of ISO 20000: planning and implementing new and changed services\, service delivery process\, relationship management processes\, problem resolution process\, control processes and release processes. \nThis training is consistent with the project management practices established in ISO 10006 (Quality Management Systems – Guidelines for Quality Management in Projects). This training is fully compatible with ISO 20000-2 (Guidelines for the Implementation of an SMS) and ITIL.
URL:https://www.acinfotec.com/event/pecb-certified-iso-200002018-lead-implementer-exam-included-2/
LOCATION:ACinfotec Training Center\, Grande Centre Point Lumphini 16th Floor\, 1188 Rama IV Road\, Thungmahamek\, Sathon\, Bangkok\, 10120\, Thailand
CATEGORIES:PECB (Official PECB course)
ATTACH;FMTTYPE=image/webp:https://www.acinfotec.com/wp-content/uploads/2026/01/PECB.webp
ORGANIZER;CN="ACinfotec":MAILTO:training@www.acinfotec.com
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